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Losing your Jio SIM card can be a stressful experience, but taking swift action can prevent any potential misuse of your mobile number. In this guide, we’ll walk you through several methods to block your lost or stolen Jio SIM, whether you have access to another Jio number, want to use the MyJio app, prefer sending an email, wish to use the website, or choose to visit a nearby Jio store.
If you have access to another Jio mobile number, follow these steps to block your lost SIM:
Navigate the IVR System: Follow the IVR prompts to reach a customer care executive.
Provide Verification Details: Once connected, the executive will ask for your name and address for verification.
Submit Block Request: The executive will process your request, and you will receive a confirmation on the Jio number you used for the call.
The MyJio app offers a convenient way to block your SIM. Here’s how:
P.S:This section can also be used to unblock a Jio number if you find it later.
For those who prefer using email, follow these steps:
Similar to the app, the Jio website also provides an option to block your SIM:
If you prefer an offline method, you can visit a nearby Jio store:
What should I do after blocking my Jio SIM? Once your SIM is blocked, all cellular and network services on that number will be terminated. If you don’t find your SIM, you can request a new one via home delivery or by visiting a Jio store.
How long does it take to block a Jio SIM? It typically takes around two to three hours for the mobile number to be blocked after submitting the request.
Taking prompt action can help secure your mobile number and prevent any unauthorized use. Choose the method that works best for you and ensure your Jio SIM is blocked as quickly as possible.
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