AT&T to Raise Internet Plan Prices by $5 Starting August 16

AT&T will increase monthly rates for certain internet customers by $5 starting August 16. The price hike will affect users on copper and fiber internet plans established between June 2024 and July 2025. Customers on the $15 per month Copper Plan for speeds up to 50Mbps, which was grandfathered in May, will also see the same increase.

Key Highlights

• AT&T will raise monthly internet plan prices by $5 starting August 16 for select customers.
• The increase affects copper and fiber plans established between June 2024 and July 2025.
• Grandfathered $15 per month Copper Plan users will also see their bills rise to $20 per month.

Details of the Price Increase

This information comes from a leaked internal document. The document outlines that the $5 monthly increase applies to both new and existing customers within the specified plan periods. AT&T employees have received instructions to inform affected customers that the company is making a small adjustment to monthly internet rates. The stated reason is to maintain high-quality service for users.

AT&T has communicated these changes to impacted customers through the News You Can Use section in the AT&T app and online account portal. Customers should have already received notifications about the upcoming rate adjustment.

Plans and Customer Impact

The $15 per month Copper Plan, which provides speeds up to 50Mbps, is included in the price hike. This plan was grandfathered in May, meaning existing users retained their plan even after it was no longer offered to new customers. Now, these users will pay $20 per month starting in August.

AT&T's justification for the increase references third-party data. The company claims its Wireless & Fiber customers experience the fastest converged speeds in the nation. However, the specifics of this claim are not detailed in the leaked document.

Communication and Next Steps

AT&T employees are instructed to use specific language when discussing the increase with customers. They are to say the adjustment is necessary to maintain service quality. The company has not announced any additional changes to plan features or speeds alongside the price increase.

Customers are encouraged to check their AT&T app or online account for official notifications. Those affected should review their current plans and consider any available alternatives if the price change impacts their budget.