Posted by Rohit Yadav On 27-Sep-2022 09:46 AM
Bought an iPhone 13 from Flipkart for less than 50,000 rupees but my order hasn't arrived? Well, you're not alone. Many customers ordered iPhone 13s during the Flipkart Big Billion Days sale, but the seller cancelled the orders.
"Flipkart is a customer first ecommerce marketplace and always ensures that customers' interests are protected. We understand that close to 70% of all iPhone orders placed across cities including Guntur, Gorakhpur, and Siliguri have been successfully delivered by the Sellers," a Flipkart spokesperson said. According to Flipkart "a minor fraction of orders have been cancelled by Sellers due to anomalies." "As a customer-focused e-commerce marketplace, we encourage sellers to prioritise the customers' orders and strive to keep them delighted with their service," Flipkart Spokesperson said.
At the start of the Big Billion Days sale, Flipkart was offering the iPhone 13 for just Rs 47,000. The platform increased the price of iPhone models every few hours, but many were able to get their hands on a model for less than Rs 50,000. But unfortunately, booking and paying for an iPhone model is not enough.
Some customers received their orders on time, while many others had their orders cancelled by the seller. No one knows why. The e-commerce platform has notified some shoppers that their iPhone 13 orders have been cancelled, while customers have reported the issue via Twitter. So, if your order is also cancelled, you are not alone.
Flipkart or the seller did not disclose the reason for the cancellation of the order, but it is possible that it was due to very high demand. Another reason could be that the seller has limited inventory. As previously reported, the iPhone 13's 128 GB storage model is currently not available on Amazon or Flipkart.
In addition to cancellation complaints, some customers have also complained about long queues for refunds for cancelled orders. I'm saying it can't be done. Flipkart has not officially confirmed why these orders were cancelled by the merchant and when refunds for cancelled orders will begin.
The iPhone 13 128GB model is currently not available on his Flipkart. The 256GB and 512GB models are priced at Rs 66,990 and Rs 86,990 respectively. In addition, bank offers are also available. Flipkart will be offered during the Big Billion Days sale starting April 30th.
24-Nov-2022 05:08 AM