Users report WhatsApp outage, express frustration on Twitter

By: Aman Singh

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Updated on: 17-Apr-2023

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The problem is not limited to a particular platform or region; it's affecting users across different devices and geographies. Downdetector, a website that tracks the reports of downtime of online apps and websites, has reported that the issue started on April 16, and 42 percent of users are facing trouble running the app. 41 percent of users reported problems with the server connection, while 17 percent of users are having trouble sending messages. These numbers indicate that the issue is not limited to a few users and has affected a significant number of WhatsApp users worldwide.

On Twitter, users are expressing their frustration with WhatsApp's service disruptions. Most users have complained about not being able to download videos. They are also facing issues in downloading videos from chat and status. In addition, many users have reported that the issue started after updating the WhatsApp app on April 14. The reaction of users on Twitter suggests that they are unhappy with the app's service disruptions and want the problem to be resolved as soon as possible.

WhatsApp is yet to comment on the issue, and it's unclear what's causing the problem. It may be possible that the issue is only affecting WhatsApp beta users. The company is testing a new video message feature on the beta version, which might be causing the issue. However, it's important to note that users can still download videos from WhatsApp Web or WhatsApp Desktop for Windows.