Google Tests Gemini-Powered Device Help Tool in Latest App Beta

Google has started testing a new "Device help" tool powered by Gemini in its latest app beta. This tool allows users to have conversations with Gemini to troubleshoot their phones. The feature is currently available in the "plus" menu within Gemini, positioned just above Personal Intelligence. At this stage, "Device help" appears as a limited test and not a full rollout.

Key Highlights

• Google tests Gemini-powered Device help tool in latest app beta release
• Device help answers questions, troubleshoots issues, and manages settings for users
• Feature is experimental and currently available only in Google app beta version 17.52
• Device help provides support for Pixel features and step-by-step guidance

The tool is accessible in version 17.52 of the Google app, which is the latest beta release. A Labs badge marks the feature, indicating that it remains experimental. Google often rolls out new features gradually, so wider availability may follow in the future.

Device Help Tool Features

The Device help tool can answer a variety of questions about your device. It assists with adjusting settings and troubleshooting issues. Users can ask about connectivity problems, battery life concerns, audio issues, or app performance. The tool can also help free up storage, review storage usage, and audit app permissions.

Additionally, Device help manages app notifications and configures app timers. It provides step-by-step guidance on using device features, gestures, camera capabilities, and privacy settings. This support aims to make it easier for users to resolve common phone issues without external help.

Availability and Experimental Status

Currently, the Device help tool is only available to users in the beta version 17.52 of the Google app. The Labs badge signals that Google is still testing the feature. There is no confirmation on when or if the tool will reach all users. Google's previous feature rollouts have often taken time to reach the entire user base.

The tool’s placement in the Gemini "plus" menu suggests it is part of ongoing efforts to expand Gemini's capabilities. Users who have access can find Device help at the bottom of the menu, above Personal Intelligence. The limited release allows Google to gather feedback and improve the tool before a possible wider launch.

Support for Pixel Devices

Device help can also provide detailed information about Pixel device features. It offers guidance on using specific hardware and software functions unique to Pixel phones. This includes instructions on gestures, camera options, and privacy controls. The tool aims to enhance the user experience for Pixel owners by simplifying troubleshooting and device management.