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Expert Reviews

IBM India head Sandip Patel has identified large-scale workforce upskilling as India's main challenge in the era of artificial intelligence. Patel told Reuters that retraining millions of employees is essential if India wants to become a global leader in AI. He emphasized that India's young population, with over half of its 1.4 billion citizens under 30, offers a significant advantage. However, he warned that this demographic benefit alone will not suffice unless workers gain skills to work with AI technologies.
Patel described India's demographic dividend as a major opportunity to develop one of the world's largest AI-ready workforces. He projected that, with effective skilling programs, India could create an AI-trained workforce of around 350 million people. This workforce could serve both domestic and international markets. However, Patel stressed that this potential can only be realized through coordinated efforts involving government, industry, and academia.
As AI tools increasingly automate routine tasks such as coding, data processing, and customer support, Patel said the skills required for future jobs are changing rapidly. He noted that India must move quickly to equip its workforce with the necessary capabilities to adapt to these changes.
Patel highlighted that only about 30 percent of India's technology workforce currently has the AI skills that businesses need. He argued that closing this gap is critical for India to retain its position as a leading IT services provider and to become a significant player in the global AI economy.
Across India's technology sector, companies are now seeking professionals who can work with AI systems, build AI-powered applications, analyze large datasets, and integrate technical expertise with business knowledge. Skills such as prompt engineering, machine learning, cybersecurity, cloud computing, and AI governance are in higher demand than routine coding abilities.
Patel also pointed to IBM's commitment to workforce development. The company has pledged to train five million people in India in AI, cybersecurity, and quantum computing by 2030. IBM is collaborating with government-backed skilling initiatives and educational institutions to broaden access to AI education and professional training.
Beyond workforce skills, Patel emphasized the need for stronger intellectual property protections in India. He stated that companies must trust that innovations developed in India can be protected internationally and commercialized globally. Improved safeguards, he said, would encourage more investment in research, product development, and AI innovation within the country.
Patel's comments come amid rising concerns about AI's impact on technology sector jobs. Generative AI tools now perform tasks like coding and data analysis, which were previously handled by entry-level employees. Industry leaders agree that while AI may not eliminate jobs entirely, it will change the nature of work and the skills employers seek.
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